Privacy Policy

1. Information We Collect

When you visit our website or interact with our services, we may collect the following types of information:

• Personal Information: Name, email address, phone number, and other contact details you provide through our contact forms, membership sign-ups, or event inquiries.
• Membership Data: Information collected through our membership platform (PassFactory) including membership tier, payment details, and account preferences.
• Usage Data: Information about how you interact with our website, including pages visited, time spent, browser type, and device information.
• Cookies: Small data files stored on your device to improve your browsing experience.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To process membership applications and manage your account
• To respond to inquiries, questions, and event booking requests
• To send you updates about special events, cigar specials, and promotions (with your consent)
• To improve our website and services
• To comply with legal obligations

3. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors are coming from. You can control cookie preferences through your browser settings. Disabling cookies may affect some features of the website.

4. Third-Party Services

We use the following third-party services that may collect data in accordance with their own privacy policies:

• PassFactory: For membership management and sign-ups
• Google Maps: For displaying our location
• Social Media Platforms: Instagram and Facebook integrations
• Company iStores: For our online merchandise store

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• The right to access your personal information
• The right to correct inaccurate data
• The right to request deletion of your data
• The right to opt out of marketing communications
• The right to data portability

California residents may have additional rights under the California Consumer Privacy Act (CCPA).

7. Children's Privacy

Our website and services are not directed to individuals under the age of 21. We do not knowingly collect personal information from minors. If we become aware that we have collected data from a minor, we will take steps to delete such information promptly.

8. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us: